Services

See a crisis as a way to reinforce organizational values.

Difficult times and internal conflicts can mar a college’s positive image in the community and fuel anger and low morale among faculty and staff. ACCT Board Leadership Services has the expertise to provide coaching, assistance and advice to enable the board of trustees to carry out an effective leadership analysis and inform a course to reconciliation.

Conflict resolution requires sensitivity and knowledgeable leadership. ACCT provides:

• On-going coaching and technical assistance by phone or electronic communication
• Site visits with the board of trustees and president, and additional visits (if needed), to conduct an environmental scan through focus groups with college constituencies and external stakeholders to compile information and provide advice to the board.

If conflict is not addressed, the college may not be able to heal, or old disruptive issues may recur. Restoring a healthy culture at the College involves communication with all of the school’s constituents and each must take responsibility for his or her role in the healing process. ACCT has found that this external service to the Board can serve as a catalyst to help trustees, faculty, staff, students and members of the community to put differences aside, find common ground, and focus on the positive changes and how each can contribute to the future well-being of the College.

We provide an experienced team of national experts who will provide expert and confidential services to assist the board. Services available include:

• Board retreats
• Environmental Analysis
• Focus groups
• Coaching

ACCT commends the boards who are willing to participate in an external analysis. It is a positive process.

For more information please contact:

Dr. Narcisa Polonio, Vice President for Education, Research and Board Services

202-775-4670 npolonio@acct.org

Justin Sanders, Project Management Associate

202-775-4470 jsanders@acct.org