Selected Resources for Communications in a Crisis

Websites:

• Why Social Media Needs to Be Part of Every College's Crisis Communication Plan [#Infographic] (by Jimmy Daly), EdTech Focus on Higher Education, December 2015.
• Crisis Communications  Council for Advancement and Support of Education (CASE), December 2015. (online samples of crisis communication plans from various colleges)
• Crisis and Emergency Risk Communication Satellite Seminars, Indiana State Department of Health.
• Crisis Communication: Articles from a variety of sources, BNET Website. Free membership required to access articles.
• Crisis Communication Plan: A PR Blue Print, Sandra Clawson Freeo, NewsPlace.org.
• Why it’s critical to understand the anatomy of a campus crisis by Spencer Graham, eCampus News, November 24, 2015.
• How Higher Education is Using Social Media for Communication and Crisis Management by Tricia Morris, Parature, April 10, 2012.
• How to Communicate in a Crisis by Diana Pisciotta, Inc., March 31, 2010. 
• The Lane Community College Emergency Plan (Lane Community College, 2011)

Articles/Books:

• Blumenstyk, G., & Stripling, J. (2011). Leaders' choices put colleges in uneasy spot . The Chronicle of Higher Education, (November 27).
• Violence Goes to College: The Authoritative Guide to Prevention and Intervention John Nicoletti, (Charles C Thomas Publisher, 2009).
• Hoping for the Best: While preparing for the worst: Disasters, emergencies and the community college (Villadsen & de los Santos, 2007) Available through the League for Innovation publications website or email publications@league.org.

Handbooks:

• Crisis Emergency Risk Communication, 2014 edition (U.S. Department of Health and Human Services, 2014, online)
• Communicating in a Crisis: Risk Communication Guidelines for Public Officials (U.S. Department of Health and Human Services, 2006) This free pamphlet can be ordered at http://store.www.samhsa.gov  or call 1-877-726-4727.